3301 Privacy Policy

When you register and use the 3301 platform, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe gaming experience tailored to players in the Philippines. The types of information we collect fall into two main categories: information you provide directly, and information we collect automatically when you interact with our platform.

Information you provide directly includes your full legal name, date of birth, email address, mobile number, residential address, and a copy of a valid Philippine government-issued ID submitted during the identity verification process. You may also provide payment details such as your GCash or Maya account information when making deposits or requesting withdrawals. Any preferences or communications you send to our support team are also stored as part of your account record.

Information collected automatically includes your device type, operating system, browser, IP address, session duration, pages visited, and in-platform activity such as bets placed and games accessed. This technical data helps us detect fraud, ensure platform stability, and improve the overall experience for Filipino players. We do not collect information beyond what is reasonably necessary for these purposes.

3301 uses the personal information we collect exclusively for legitimate operational and compliance purposes. Your data is never sold to third-party advertisers or used for purposes unrelated to your account and your use of the platform. Every use of your data is grounded in either your consent at registration, our legal obligations under Philippine law, or the legitimate interests required to operate a secure online gaming platform.

Specifically, we use your data to: verify your identity and age in compliance with responsible gaming requirements; process deposits, withdrawals, and transaction records in Philippine pesos; deliver account notifications, promotional updates you have opted into, and support communications; detect and prevent fraudulent activity, money laundering, and abuse of bonus systems; analyse platform usage to improve features and resolve technical issues; and comply with reporting obligations under applicable Philippine regulatory frameworks.

We will always be transparent about new uses of your data. If at any point we intend to use your information for a purpose not covered in this policy, we will notify you in advance and, where required, seek your explicit consent before proceeding.

3301 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data may be shared only in the limited circumstances described below, and in each case only to the minimum extent necessary to fulfil the stated purpose. All third parties who receive your data are contractually bound to handle it securely and in accordance with applicable Philippine data protection law.

We may share your information with: payment processors such as GCash and Maya to facilitate deposits and withdrawals; identity verification service providers engaged to confirm your age and identity during KYC; fraud detection and anti-money-laundering services that help us maintain a safe platform; and regulatory authorities or law enforcement agencies where we are legally required to do so under Philippine law. We do not share your data with any entity for marketing or advertising purposes without your explicit opt-in consent.

3301 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and understand how players interact with the platform. Cookies are small text files stored on your device when you visit our site. They help us deliver a consistent experience across sessions, especially on mobile devices commonly used by Filipino players accessing 3301 through GCash-linked browsers or standard mobile apps.

We use three types of cookies: essential cookies that are strictly necessary for the platform to function and cannot be disabled; functional cookies that remember your settings and preferences; and analytics cookies that collect aggregated, anonymised data about how pages are used so we can improve platform performance. We do not use cookies to serve third-party advertising. You may manage or disable non-essential cookies through your browser settings, though disabling essential cookies may affect your ability to log in and use the platform normally.

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have specific rights regarding your personal information held by 3301. We are committed to honouring these rights promptly and transparently. You do not need to provide a reason for exercising most of these rights, and we will not penalise you for doing so.

Your rights include: the right to be informed about what personal data we hold and how it is used; the right to access a copy of your personal data; the right to correct inaccurate or outdated information; the right to object to certain processing activities; the right to erasure of your data where it is no longer needed for the purpose it was collected, subject to legal retention obligations; and the right to data portability in a machine-readable format. To exercise any of these rights, please contact our support team through the details available on the FAQ page. We will respond to all valid requests within the timeframe required by Philippine law.

3301 implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. All data transmitted between your device and our servers is protected using industry-standard TLS encryption. Stored personal data, including payment information and identity documents, is encrypted at rest. Access to personal data within our organisation is restricted on a strict need-to-know basis and is subject to access controls and audit logging.

We conduct regular internal reviews of our data handling practices and promptly address any vulnerabilities identified. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine data protection authority within the timeframe required by law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are also responsible for keeping your account credentials confidential. If you suspect any unauthorised access to your account, please contact us immediately through the FAQ page.

3301 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Account data including your registration details and transaction history is retained for the duration of your active account relationship with 3301, and for a minimum period thereafter as required for anti-money-laundering compliance and regulatory reporting.

If you request account closure, we will deactivate your account and begin the data minimisation process. Certain data — such as transaction records and identity verification documents — may be retained for up to five years following account closure to comply with Philippine financial regulations. Data that is no longer required for any legal or operational purpose will be securely deleted or anonymised. You may request information about the specific retention periods applicable to your data by contacting our support team.

3301 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or Philippine legal requirements. When we make material changes, we will notify registered players via their account contact details and publish the updated policy on this page with a revised effective date. We encourage you to review this page periodically so you remain informed about how your personal information is being protected.

Your continued use of the 3301 platform after any update to this Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you may exercise your right to data erasure and close your account. For any questions about this policy or about how 3301 handles your personal data, please visit our FAQ page or review our Terms and Conditions.